FAQ

  • How can parents or guardians access FERPA-protected information?
    Enrolled students may update restrictions related to FERPA in the CaneLink student portal to provide access to parents or guardians.
  • How can my student update parent or guardian contact information?
    Your student can update your contact information at any time in the CaneLink student portal to provide access to parents or guardians.
  • How can I obtain information about my student’s grades?
    Even if a student consents to the disclosure of grade information to his or her parents or guardians, the University of Miami will not send copies of students’ grades to their home addresses. Students instead are able to access their term grades online directly through the CaneLink student portal.
  • How can my student obtain a transcript?
    Most students request transcripts online through the CaneLink student portal. Students may also make transcript requests directly to the Registrar’s Office in person or via postal mail. Transcripts can be delivered via email or postal mail, or can be picked up at the Registrar’s Office.