UM MPA program
Faculty Publications
Jonathan P. West, Ph.D. |
Books |
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| Research Monographs | |
| Journal Articles (refereed) | |
| Book Chapters, Conference Proceedings, and Other Publications: | |
Work in Progress |
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Research currently underway on civil service reform, State and Federal Hatch Acts, managing managers’ habits in local government, poor versus excellent public management practices, emotional intelligence among managers in local government, environmental accounting in hospitals, environmental waste management, HRM under crisis conditions. |
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Michael E. Milakovich, Ph.D. |
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“Citizen Relationship Management and E-Government”, under review “Achieving Organization Excellence Through the Use of Quality Awards, Charters and Standards”, (under review) “Evaluating Alternative Performance Management Strategies” (under review) “Electronic Government and Performance Management” (forthcoming) Public Administration in America (10th Ed.) Wadsworth/ITP Publishing: forthcoming 2010 (co-author w/ G. Gordon) |
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